Stop Building Better Chatbots - Aniket Deosthali
My guest today is Aniket Deosthali, CEO and co-founder of Envive AI. Before launching Envive, Aniket led Conversational Commerce at Walmart, where he helped build AI-powered shopping experiences at a massive scale and worked at the intersection of AI, commerce, and customer experience.
Today, he's focused on helping brands move beyond the AI hype and use intelligent agents to drive real business outcomes. If you've listened to this podcast for any length of time, you know I am less interested in asking whether AI is coming. That ship sailed a long time ago. What I am interested in is where it's actually creating value, where it's falling short, and what business leaders need to understand before they start chasing.
Today, he's focused on helping brands move beyond the AI hype and use intelligent agents to drive real business outcomes. If you've listened to this podcast for any length of time, you know I am less interested in asking whether AI is coming. That ship sailed a long time ago. What I am interested in is where it's actually creating value, where it's falling short, and what business leaders need to understand before they start chasing.
